![]() Never give card numbers over the phone, unless you have initiated the call.Make sure your card is returned after every purchase.Make a record of card account numbers and telephone numbers for reporting lost or stolen cards.Make sure you sign your card on the signature panel as soon as you receive it.When selecting a PIN, do not choose numbers and letters that can be easily identified.Never write down your Personal Identification Number (PIN)–memorize it!. ![]() You can report e-mail fraud claiming to be from any of our partner card schemes by forwarding the suspicious message to: Security Tips If you suspect you've provided confidential information to a fraudulent site or individual, contact the customer service number on the back of your card or from your account statement. ![]() Delete unsolicited e-mail or SMS that asks for this type of personal information. Protect yourself from fraudulent e-mails (phishing) claiming to be from a credit card company, bank’s website or any other website for that matter. Access Bank and her partner card schemes (Interswitch, Visa, Valucard) will never send you an e-mail asking for confidential information such as account numbers, passwords, PIN numbers, credit card numbers or social security numbers. Informed and alert consumers assist in the frontline of defense against payment fraud.
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